FAQ
Frequently Asked Questions
Arrival/check-in
Please arrive 5-10 mins early for your massage. If it is your first visit please arrive 10-15 min early to go over any health history with the therapist before you begin. Please make sure to have filled out the intake forms emailed to you in your email confirmation before arriving.
Is there parking?
Yes! A parking lot for customers is directly behind the studio at 2607 1st Ave S. The parking spots for Yess Yoga customers (including you!) are labeled 1-5 and 9-12 (highlighted in orange on the picture below).
If you are parking in the lot, please sign in your car at the front desk.
Free on-street parking on 26th and 1st Ave is also available.
Please note that the small parking lot directly next to the studio is reserved for studio employees only.*
What if the therapist cancels my appointment?
If we have to cancel your appointment for any reason, you will receive a full refund.
What forms of payment do you accept?
A valid credit card and 50% deposit is required to hold an appointment, and final payment can be made via cash or credit card, and payment method can be changed at time of checkout.
*Please note our no-show and late cancellation policy fees here
Do you accept insurance?
At this time, we do not accept insurance for massage therapy services. If you require a receipt for reimbursement through your provider, we’re happy to provide one upon request.
Is there an age limit for getting a massage?
Massage therapy is available for clients 18 and older.
Clients 16 and 17 are welcome with parental consent.
Is tipping expected?
Tipping is never expected but always appreciated. Accepted forms of tips are cash, Venmo, or credit card.
What is your sick policy?
We take the utmost care in following hygienic standards and strict cleaning protocols to mitigate risk.
Please cancel your appointment as soon as you are feeling sick or ill.
If cancellation occurs within the 24-hour notice period, the cancellation fee may be waived.
*Please note our no-show and late cancellation policy fees here
Your hours don't work for me :( What can I do?
While we hold standard hours, we may be able to accommodate other times. It is never guaranteed that we can accommodate a request, but feel free to send us a message and we will do our best to work around availabilities.
Do you sell gift cards?
We are in the process of streamlining our gift card process, but we do have physical gift cards available for purchase in person! Please reach out if interested in purchasing.